Privacy Policy

Last Updated: September 22, 2023

Roof Scan AI Technologies, LLC (DBA SAIGE) ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and associated services (collectively, the "Services").

1. Information We Collect

We may collect several types of information, including:

1.1 Personal Information

When you create an account, submit a form, or otherwise interact with our Services, we may collect personal information such as your name, email address, phone number, company name, and company size.

1.2 Usage Information

We may collect information about how you use our Services, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, clickstream data, and the pages you view.

1.3 Device Information

When you access our Services via a mobile device, we may collect device information such as your mobile device ID, model, manufacturer, and information about the location of your device.

1.4 Image Data

When you use our shingle identification services, we collect the photos you submit for analysis. These photos may be used to improve our AI models and enhance the accuracy of our services.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Develop new products and services
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Personalize your experience

3. Sharing Your Information

We may share your information in the following circumstances:

  • With service providers who perform services on our behalf
  • To comply with legal obligations, such as a law, regulation, court order, or subpoena
  • To protect the rights, property, and safety of our users or others
  • In connection with a business transaction, such as a merger, sale of assets, or acquisition

4. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our Services. This helps us provide you with a good experience when you use our Services and allows us to improve them.

5. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under the age of 18, we will promptly delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Roof Scan AI Technologies, LLC (DBA SAIGE)
13750 Crosstown Dr NW
Andover, MN 55304
Email: info@saigeglobal.com
Phone: 855-SAIGEID